Exams Test Day Delivery Coordinator (Part-time), Sydney

ABOUT THE TEAM

The Exam team in Sydney runs exams to more than 11,000 exams in five locations around Australia plus New Zealand, and by 2020, we plan to double our impact, both in terms of exams delivered and the income generated so that a positive surplus is achieved building a self-sustaining operation in response to the Regional Exams Plan and our own Country Plan. Working under the lead of the Examinations Manager, you will provide organisational support to help our work reach its full potential.

THE ROLE

We are recruiting for two part-time Exams Test Day Delivery Coordinator to ensure exams operations and supporting resource meet customer experience requirements and ensure exams integrity on the ground. This role is ultimately responsible for efficient, effective and compliant Test Day delivery, managing cost, risk and contingency on the ground and setting standards, developing and managing the performance of their team.

You can take pride to supervise and monitor administration of tests by proctors and supervisors; ensure that test instructions are accurate and those appropriate testing environments are maintained. You will also be able to develop strong relationships with British Council owned and managed venues and provides feedback for improvements as per audit standards. 

What we're looking for in the successful candidate: 

• The right to live and work in Australia
• Strong written and spoken communication skills in English (minimum B2 Level)
• University Degree or relevant working experience for 2 year in a similar environment
• Excellent communications and stakeholder relationships skills
• Experience resolving customer complaints

To apply, please click this link: https://tinyurl.com/AUS-374e